Merchant Return Policy Return Policy

At, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, our return policy is designed to make the process as simple and hassle-free as possible.

Eligibility for Returns

  • Items must be returned within 30 days of the purchase date.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Proof of purchase (order confirmation email or receipt) is required for all returns.

Non-Returnable Items

  • Personalized or custom-made items.
  • Items purchased on final sale or clearance.
  • Used or damaged items not caused by shipping.

How to Return an Item

  1. Contact Us: Email our customer service team at with your order number and reason for the return. Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.
  2. Package Your Return: Securely pack the item(s) in the original packaging along with the RMA number and proof of purchase.
  3. Ship Your Return: Send the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for lost or damaged returns.


  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


  • If you need to exchange an item for a different one, please follow the return process and place a new order for the desired item. Exchanges are subject to product availability.

Damaged or Defective Items

  • If you receive an item that is damaged or defective, please contact us immediately at with your order number and a description of the issue. We will arrange for a replacement or refund.

Contact Us

If you have any questions or concerns about our return policy, please contact our customer service team at We are here to help and ensure your shopping experience with is a pleasant one.